The following is a real time report from our surveys database. All responses are unedited.
Discharge Survey Results
Q1. Access To Care
thank you Cory, Jesse and Ray, you were kind, understanding and....did a great job on my knee!!!!! I had a great experience at Spears!
able to help if i needed to reschedule due to work load
I dont agree with your policy of only booking three weeks in advance
And Raj makes the best coffee in the world!
THANK YOU, ALL!
Jason is my afternoon guy. He is very funny and helpful
Congrats to everyone
Specially Nancy she cares about people; she is such a wonterful human been!
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Comments (describe good or bad experience)
117 responses (click to view)
2012-05-18
Very friendly, accomodating
2012-05-17
The staff treatment is impeccable - i look forward to coming to spears every time!! i recommend this place to everyone and anyone in and without need!
2012-05-15
this is my second time using Spear and it is always a pleasure
2012-05-14
I was always accomodated according to my schedule.
2012-05-10
Everyone was always very attentive and helpfull. The staff seems to suport each other well and interact with positive energy.
2012-05-09
Everyone in the office was so helpful and friendly
2012-05-09
I never trusted physical therapy from my previous experiences until I came to Spear. The staff was very professional and helped me through my knee problems. I learned a lot from Carisse.
2012-05-08
very pleasant..
2012-05-08
Laura Muzzatti is great! She helped me so much with my injury. thanks to her I was able to run a full marathon 2 weeks after i started the physical Therapy..
2012-05-04
Excellent service! They were always very helpful and understanding in helping me plan/reschedule appointments.
2012-05-03
wonderful progra m /loved computer instructions /Raymong the best
2012-05-03
I don't think I could have made it without everyone at Spear. Thanks so much!!!
2012-05-02
The customer service at Spear was always consistent and excellent.
2012-04-30
Excellent experience.
2012-04-27
Most patient and caring
2012-04-26
It was a really good experience. All staff were flexible and friendly. The exercise regimen kept pace with my needs and progress.
2012-04-26
An excellent experience considering I came in and could not walk and when I left I was comfortable in doing everything. The entire staff, from the therapists to assistants to front desk personnel were friendly and helpful.
2012-04-25
everyone is very friendly and professional
2012-04-19
always accomodating and helpful with making appointments
2012-04-19
Entire staff was friendly and helpful. Don't change anything.
2012-04-19
Maria is fantastic!
2012-04-17
Everyone was also super friendly, and supportive emotionally and physically!
2012-04-12
This has been a wonderful experience
2012-04-11
very happy with the progress of no movement in arm to full use of arm if i need to return i will surely use spear again
2012-04-09
Everyone is friendly and seems to get along well
2012-04-09
Kasey has been helpful both at Spear and giving me direction at home. Sh3 has made a difference in how my bo to come. Everyone here is fantastic friendly and super nice.dy feels on a daily basis which isfantastic. My doctor wanted to give me an epideral and with Kaseys help I'm feeling that it won't be necessary for sometime
2012-04-05
highly professional and caring staff
2012-04-04
I was almost always able to get the 8am appointment before work... very helpful!
2012-04-02
I love the front desk- they were great. Nancy is such a weloming person and very helpful with any questions I had.
2012-04-02
thank you cory, jesse and ray.You were kind, understanding and...did a great job on my knee!!!!! i had a great experience at Spearsthank you Cory, Jesse and Ray, you were kind, understanding and....did a great job on my knee!!!!! I had a great experience at Spears!
2012-03-29
everyone is fiendly and helpful
2012-03-29
emily and tas rock
2012-03-28
everyone was very nice and helpful
2012-03-27
Mary Ellen was extremely nice and helpful!
2012-03-23
I feel
2012-03-22
Amazing care, amazing service, amazing people! Everyone here truly cares about your health. I LOVE SPEAR!
2012-03-22
Scheduling appointments was a breeze - everyone has been incredibly helpful and courteous and has tried to make my appointments work within my crazy schedule.
2012-03-19
Never had a problem with scheduling over the 2+ months attended.
2012-03-19
Trouble getting authorization from Workmans Compensation.
2012-03-17
Maryellen was always helpful.
2012-03-16
very friendly front desk personel
2012-03-15
My experience here was amazing the therapist,receptionist were kind,personable and caring.,before coming here I could hardly walk. I honestly didn't know if I was going to ever get better it's been worthnit. I also got good advice.
2012-03-14
Everyone who works at the front desk, dealing with appointments and insurance, is always on top of everything. They are very nice and easy to work with.
2012-03-08
I had unfailingly excellent treatment. Kasey is very skilled and knowledgeable.
2012-03-06
Great group of people, good facility.
2012-02-29
Coming to SPEAR has been a very good experience. I'll do it again but i hope i will not have to!
2012-02-28
were able to accomodate last minute schedule conflicts without any issues
2012-02-28
Very nice and helpful receptionable to help if i needed to reschedule due to work load
2012-02-21
the receptionists are always very attentive.
2012-02-20
Great-am on the way to recovery - know what exercises to do - liked Kasey a lot
2012-02-17
great customer service, always friendly, accomodating
2012-02-09
excellent experienceI dont agree with your policy of only booking three weeks in advance
2012-02-02
Helpful and concise.
2012-01-25
every one was very, very nice and professional. I felt so much better now thanks to great PT. And Raj makes the best coffee in the world!
THANK YOU, ALL!
2012-01-25
good experience
2012-01-18
Although Nancy emailed the acctg dept and ccd me I am still waiting for a stmt of account listing:1- all the dates of service with the copay amount I paid and each individual balance per treatment date still outstanding. I hate owing money and United/Oxford has sent me a notice saying they were billed twice for a certain date. In addition, I wanted to send all the remaining checks once I get them in the envelope with your copy so all is done at once.
2012-01-11
reminder calls were supposed to go my cell but kept reverting back to my home even though I fixed it several times with the front desk.
2012-01-06
I loved everyone at the front!! They were all amazing, caring and very helpful and informative.
2012-01-05
I had initial trouble making contact. But once I did, everything was perfect.
2011-12-23
Always very polite.
2011-12-22
Therapy sessions were thorough and the degree of difficulty adjusted according to situation. Therapist was very knowledgeable about anatomy and dynamics of particular ailment
2011-12-21
My experience at Spear was excellent on every aspect from scheduling an appointment with the front desk staff, getting help with my excercises from the PT aides.
2011-12-16
All good except I HATE the recorded reminder calls
2011-12-13
Very friendly environment
2011-12-06
very good and helped with my injury to feel confident to use my ankles again
2011-12-06
Raj is so helpful. Hes my morning guy He always corrected me when I wasnt doing an exercise correctly. He also always comes and greeted me as soon as I walk in and we have great conversations usually about x-factor. Jason is my afternoon guy. He is very funny and helpful
2011-12-06
Always a good experience
2011-12-05
It was a pleasure dealing with the front desk
2011-11-30
Kacey is incredible patient and can read the limits of her clients. With me... I had trouble committing to doing my exercise. Kacey, in her own way, explained the virtues of correcting my condition by doing these exercises during my visits and at home. I have been to quite a few PTs and she is the only one who was able to make me do it and get better!
2011-11-12
Really easy, really flexible
2011-11-03
Love, helpfulness and1 promptness is the key for your sucessCongrats to everyone
Specially Nancy she cares about people; she is such a wonterful human been!
2011-11-01
I did not comment on number four because I never had to leave a message.
2011-10-20
The staff here at Spears was wonderful to work with. I came in with a lot of pain and discomfort and I am proud to say I am leaving with the ability t0 use my limbs freely and no pain.
2011-10-18
The staff was very accomodating. It was very easy to change an appointment if necessary, or adjust by an hour or so if I got stuck at work.
2011-10-13
Very friendly.
2011-10-07
No bad experience
2011-09-16
Aside from the first time I tried to schedule appointments, I was always able to schedule appointments at the time I requested.
2011-09-15
Kasey was great! I will highly recommend her to others.
2011-09-13
wonderful frost desk staff, they were very helpful and understanding!
2011-09-13
I needed to get an appointment once. But, the day i needed was complately filled up. But the staff notified me as soon as there was a cancelation and fitted me in. Always were willing to help.
2011-09-13
very good experience went to many places your staff is very professional and caring very well educated .
2011-09-02
Everything was FABULOUS.
2011-08-23
With the exception of difficulty scheduling my first appointment, I never once had issues finding a time that fit my often busy, very hectic schedule. Days that there were concerns, my therapist, Vitaly, worked with the front desk to ensure that I was taken care of.
2011-08-22
I Have learned so much here. It has really been one of the most positive experiences if my age 59 young years. I hope to use all i have been taught here for a lifetime of wellness. It has been great. and I will miss laura but will carry everything i have learned here and put it to positive use. Thanks so much for everything!
2011-08-17
It was great.
2011-08-16
Everyone was extremely accomodating and friendly.
2011-08-16
I really appreciate the automated reminder calls.
2011-08-16
Overall very easy and excellent service.
2011-08-16
You guys are busy which is great. Mostly no problem getting the times I wanted.
2011-08-16
Someone always answers after a few rings and always helpful scheduling appointments.
2011-08-16
Perfect customer service.
2011-08-11
Pretty chill, really enjoy talking with people.
2011-08-11
wonderful experience. Higly reccomnand
2011-08-11
very friendly
2011-08-02
perfect
2011-08-02
from my referral (who is a patient Garrick Montenegro) to the receptionist, to my pt (Dave Endres). I had nothing but kind, helpful and INTELLIGENT results! THANK YOU
2011-08-02
i could go to any facility in nj or the city but with the quality of each service at SPEAR why settle for anything but the BEST. we refer everyone to your facility because the staff, therapy and thoroughness is superb
2011-08-01
scheduling was a breeze and i received better than expected customer service
2011-07-29
always professional so pleased to be here. very helpful all questioons or concerns answered.
2011-06-24
Very helpful and courteous when i had to change my insurance to worker's comp.
2011-06-24
The front desk was a pleasure to work with.
2011-06-15
Emily Figueroa was the most responsible and helpful
2011-06-15
Everyone in the front office was just a pleasure to work with.
2011-06-15
Easy access and friendly staff.
2011-06-15
Very helpful and willing to be flexible considering I have a very complicated schedule.
2011-06-15
Very warm and welcoming, a pleasure to walk in to so many happy faces.
2011-06-15
Very efficient!
2011-06-15
Good experience, all around.
2011-06-15
Front desk girl is excellent.
2011-06-15
Sam Rocks!
2011-06-15
Everyone from reception to PT was great!
2011-06-14
Melissa is so busy that one has to book two weeks in advance to get a slot. SHES TOO POPULAR!
2011-06-14
Always very easy to schedule appointments, receptionists are excellent.
2011-06-14
I never had to leave a message for a return call, calls were always answered.
2011-06-14
There was always an accommodation when I needed to reschedule.
2011-06-14
Top notch, your receptionist is as friendly and helpful as humanly possible.
2011-06-14
Everyone I dealt with was wonderful and very patient when I asked questions. I needed explanations on a few occasions. They were thorough and everyone was always courteous.
Q2. During Your Visits
Adana
Aizzia
excellent cooperative helpful could not ask for better
I also worked with Tracy and Lydia. Tracy, in particular, like Joe is very good at making the subtle adjustments.
lack of privacy in the set-up of the treatment rooms could be better
Donna was good, upbeat friendly and courteous. She made me feel welcome. However, I frequently felt that I had to get her attention after I finished exercises to find out what was next.
Asisah was fair. She was not very friendly, did not make me feel welcome, and in general seemed more interested in watching television than in helping. She is a little intimidating, and not attentive. think if she focused on trying to be more friendly and helpful to the patients that she could be great.
In general, I am very pressed for time, and don't want to have to ask the techs what I should do next--I feel they should be paying attention to when I finish an exercise and should anticipate what I should do next. I don't have hours to spend here. Be ready to tell me what to do next, don't make me ask, particularly when the office isn't very busy. General comment for Donna and Asisah--focus on efficiency and making the patient feel like we are your priority and have your full attention.
It is immaculately clean. I like that is open and we are able to see everything. There are no hidden areas.
Lydia very helpful
Joe - very friendly, very helpfu and great personality
Joe
They were both very friendly and helpful. And always on top of things
he is the best therapist i have ever met. he understandws my situation . he has magic hands.
Everyone knew my Name
Very Kind, professional.
Attentive and responsive to my needs. Engaging at all times.
Very helpful, attentive and pleasant.
Raj and Nigel were the most helpful professional and friendly.
Raj is a personable, knowledgeable and always on point person.
Raj provided extremely outstanding support and service with a smile.
Raj is the man!
Extremely helpful and attentive. Both help make the entire PT experience that much more enjoyable. Ice massages always included great conversation.
Very friendly.
Excellent!
Generally good experiences.
The treatment environment is warm and friendly, it felt great to come in and work.
Each aide explained each exercise and was extremely helpful and courteous. Good team!
I felt very comfortable with everyone.
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Please provide name of your tech/aide (describe good or bad experiences)
161 responses (click to view)
2012-05-18
Laura Muzzatti guided me through the entire process calmly and professionally. She is very intelligent, personable and informative.
2012-05-18
Laura was fantastic, explained everything to me clearly. Made me work hard but also made it fun.
2012-05-18
Carrise was very friendly, patient and encouraging
2012-05-18
Evan. Didn't work on too much together, but was informative and attentive when he helped me.
2012-05-17
Edwin and Pete and Joe! they are great at what they do!!they listen they care and they follow through and challenge me
2012-05-16
The aides were very helpful in assisting when the primary therapist was busy with another patient (Jason).
2012-05-15
All of them heloed me at one time or another and all are great!
2012-05-14
Donna was always helpful in showing me the correct way to do my exercises.
2012-05-11
Aziza
2012-05-11
Raj
2012-05-09
Jared
2012-05-09
Had a great experience with a number of the tech's --- all kept it fun and challenging. Peter was fantastic!
2012-05-09
I had variuos tech/aides, Jay was mostly the main one, he is great! I particularly enjoyed asking questions to "the magic eight ball" while getting ice at the end of my sessions
2012-05-09
Raj was a great aid. Always helpful and friendly and made the experience more enjoyable. He also helped me with tips on how I was doing the exercises which helped maintain the right postures. Thanks Raj.
2012-05-08
Joe, Edwin, Pete, Lydia the best everyone has been really nice
2012-05-08
Various .... ALL very friendly, very pleasant.
2012-05-08
Laura Muzzatti is great! She helped me so much with my injury. thanks to her I was able to run a full marathon 2 weeks after i started the physical Therapy..
2012-05-04
Raj is The Man! He was always a great help especially in times when the place was busy.
2012-05-03
Eugene and Donna were very helpful
2012-05-03
Raj/Jay
2012-05-02
I can't comment enough about how courteous the entire staff is at Spear. I looked forward to every appointment.
2012-04-30
Jesse Ju CullenAdana
Aizzia
2012-04-27
Everyone pleasant and helpful!
2012-04-27
Donna
2012-04-26
Lydia and Joe were friendly, helpful and gave good corrections,
2012-04-26
Donan and Aziza. Very friendly and helpful
2012-04-25
awesome
2012-04-24
Adana- very good Aziza- very good Eugene- very good
2012-04-19
Jared Lando. Nothing but good experiences. Fellow staff members oitched in when needed. Excellent team work.
2012-04-17
Joe Coiro - great, really patient, detailed and focused.
2012-04-16
Joe
2012-04-13
Jason and Raj
2012-04-12
Raj
2012-04-12
Adana,Aziza and Joe ere all very helpful.
2012-04-05
Raj was always pleasant and helpful
2012-04-04
I worked with Laura. She was always pleasant to work with. ONly downside of treatment area is that it occassionally was crowded/
2012-04-02
Joe, Lydia and Tracy were wonderful. They were knowledgable, and very attentive. They really seemed to care about their work and the people they were seeing.
2012-03-30
Dana was always helpful in supplying equptment needed that was necessary to do my exercises. she was very encouraging.
2012-03-29
mostly jay
2012-03-29
Raj very helpul, nice, imformative and deserves a raise
2012-03-28
Laura Muzzatti and Raj, Carissa and Jasonexcellent cooperative helpful could not ask for better
2012-03-27
Donna was great. Iziza good too. I am not sure of the gentleman's name is the morning of Tuesday and Thursday but very positive for him as well.
2012-03-26
Edwin
2012-03-22
Edwin and Joe were always helpful, kind and able to answer all my questions/
2012-03-22
The front desk experience is great, never have to wait for treatment, the treatment area is always clean and is very spacious, tech/aides are friendly and very knowledgeable.
2012-03-19
Jay at 44th Street. Excellent and always attentive; knew exercises.
2012-03-19
Joe, Aziza, Donna were courteous and encouraging.
2012-03-17
Adana was helpful, new everything I had to do and always had a smile.
2012-03-16
Raj
2012-03-14
High praise to Joe, Adana and Aziza for doing a great job. Limited experience with Eugene, but he seems like he'll be good once he gets his feet wet.
2012-03-08
I worked with Kasey and Joe primarily. Joe is a very observant teacher, always watching performance to make the subtle adjustments which make the difference.I also worked with Tracy and Lydia. Tracy, in particular, like Joe is very good at making the subtle adjustments.
2012-03-08
Joe Coiro, Edwin Ramos
2012-03-06
Aziza, Donna and Eugene.
2012-02-29
JARED and JAY. Both are excellent, friendly and very professional. It was a pleasure working with them.
2012-02-28
raj... excellent
2012-02-24
I thought Sara was terrific.
2012-02-20
lydia - excellent
2012-02-20
Kasey Johnson - very good
2012-02-17
everyone at the front desk is nice and thoughthtful
2012-02-16
All were great and very helpful.
2012-02-09
Aziza - Everything was good.
2012-02-09
Joe and Edwin and Tracy - all terrific!lack of privacy in the set-up of the treatment rooms could be better
2012-01-26
raj and jason
2012-01-25
super friendly, always smiling and nice!
2012-01-25
jesse very helpful explAINED EVERYTHING IN a way that ican understand
2012-01-25
Aziza and Joe I worked with the closest.
2012-01-24
Aziza
2012-01-18
I worked with a lovely very knowledgable guy whose name suddenly escapes me but who recently moved with his roomy to 37th street -- who paid excellent attention and corrected my movements when i was lax. On several occasions when he wasn't there everyone else seem to pitch in effortlessly making it feel like a family. Great experience as everyone sashayed in and out with equipment and set up.
2012-01-17
Joe is excellent
2012-01-11
Aziza, Ada & Joe were all very helpful
2012-01-11
Aziza
2012-01-09
Edwin was very friendly and was attentive to when I was done with one exercise and needed direction on the next.
2012-01-06
I came four times a week and everyone was just as wonderful as everyone at the front desk. They are so informative and very helpful and friendly. This place makes you feel like your family. It's going to be very hard to leave!
2012-01-05
Aziza. Aziza was an absolute pleasure. she is knowledgeable, helpful, and made my experince at Spear very comfortable.
2012-01-05
Aziza Adana Joe. They were fine.
2012-01-05
various
2011-12-23
Aziza and aDANA
2011-12-22
Aziza was very helpful and considerate.
2011-12-22
I think I worked with Stacy and one other person whose name I can't remember both were great
2011-12-21
Aziza, Donna and Joe were great to work with, knowledgeable and were always a step ahead of me.
2011-12-16
Great staff - I had fun and feel good too
2011-12-16
Aziza and Donna
2011-12-13
Everyone was extremely helpful and nice!
2011-12-06
jessie/azziz
2011-12-06
Raj and Jason both were great. They are both helpful and are very funny
2011-12-06
Raj always took over once Carisse had to tend to other patients. He made sure I did all my exercises and always pushed me when I thought I couldnt do anymore. Great Convo's also
2011-12-06
Jared and Raj. They were very helpful
2011-12-06
Raj was great! he always assisted me with my exercises and corrected me if I was doing something incorrectly
2011-11-30
I had three. Joe was excellent. He was very friendly, courteous, and most importantly, attentive. He seemed more interested in helping me than in watching TV. I give him an A+.Donna was good, upbeat friendly and courteous. She made me feel welcome. However, I frequently felt that I had to get her attention after I finished exercises to find out what was next.
Asisah was fair. She was not very friendly, did not make me feel welcome, and in general seemed more interested in watching television than in helping. She is a little intimidating, and not attentive. think if she focused on trying to be more friendly and helpful to the patients that she could be great.
In general, I am very pressed for time, and don't want to have to ask the techs what I should do next--I feel they should be paying attention to when I finish an exercise and should anticipate what I should do next. I don't have hours to spend here. Be ready to tell me what to do next, don't make me ask, particularly when the office isn't very busy. General comment for Donna and Asisah--focus on efficiency and making the patient feel like we are your priority and have your full attention.
2011-11-30
Kacey was the only person who really communicated with me or helped during my appointments.
2011-11-21
Aziza.
2011-11-21
AzizaIt is immaculately clean. I like that is open and we are able to see everything. There are no hidden areas.
2011-11-08
Raj was great. When Laura was with other patients he would help me with exercises and we had great conversations
2011-11-05
Adana Abrams
2011-11-03
Joe
2011-11-03
Raymond dela Cruz, Aziza, Donna = all were hopeful, courteous, with a sense of huor
2011-11-03
Edwin - Joe
2011-11-03
Joe in particular was fantastic.
2011-11-01
There were two tech aides at the 84th street, whom I worked with equally. They were both very friendly, always greeting me when I came in, were available to answer questions and pointed out when I was making a mistake with one of the exercises.
2011-10-20
Lindsey veryhelpful Lydia very helpful
Joe - very friendly, very helpfu and great personality
2011-10-18
Everyone who works in the office is friendly and helpful. Things are very laid back and comfortable, with joking allowed, all while keeping everything professional and knowledgable.
2011-10-13
Aziza, Adana, and Joe.
2011-09-16
Donnaa and Azizza Both were helpful and patient.
2011-09-15
Joe - great!
2011-09-13
aziza was wonderful as well, she kept me on task and gave me great, constructive comments that helped me progress through my excercise program!
2011-09-13
AzizaJoe
They were both very friendly and helpful. And always on top of things
2011-09-13
Aziza and Adana; All great experiences.
2011-09-13
jesse cullen-duponthe is the best therapist i have ever met. he understandws my situation . he has magic hands.
2011-09-13
Michelle, Irwin, and RajEveryone knew my Name
2011-09-08
Lindsay/Lydia - both were extremely helpful.
2011-09-06
Adana is #1 aide
2011-09-02
Joe / Azisa - Both were very friendly, attentive and knownledgeable.
2011-08-30
Everyone made me feel so comfortable and it was really a lot of fun actually! I looked forward to seeing everyone during my appointments
2011-08-23
Aziza was very helpful, I no complaints at all
2011-08-23
My therapist, Vitaly, and the various aides were always kind, considerate, helpful and supportive as I worked with them for nearly three months worth of physical therapy. I couldn't have asked for a better experience.
2011-08-23
azisa. Awesome.
2011-08-23
Raj and Erwin - The treatment area might profit from UV/artificial sunlight and lights.
2011-08-22
Joe - he was excellent, very friendly and provided great instructions
2011-08-19
Dana, Jo was very nice
2011-08-18
Ben, Brendan, Laura and Raj - all excellent
2011-08-17
linsy
2011-08-16
Aziza - She helped me with my exercises.
2011-08-16
Karen, Donna
2011-08-16
Very good experience overall.
2011-08-16
Michelle - Improve the bathroom - otherwise, all is good.
2011-08-16
Raj. Everyone was always very pleasant and friendly. Never once had to wait.
2011-08-16
Excellent experience.
2011-08-16
Kristen
2011-08-16
Nigel and Bobby. Great and friendly techs.
2011-08-16
A few different ones, great.
2011-08-16
Joe, Donna
2011-08-11
Irwin, was awesome. Helpful an great.
2011-08-11
wonderful staff and techs
2011-08-10
one bad experience. young female aide very unresponsive, sullen, gave heat instead of ice.
2011-08-09
Everyone was great
2011-08-08
Raj and Erwin...the guys were fantastic. Every visit was a pleasure...except for the workout part :-)
2011-08-05
JOE
2011-08-04
Ben Engelhart - Ben was awesome! Very understanding of abilities and limitations of patient and he listened and provided feedback.
2011-08-02
everyone is simply wonderful!
2011-08-02
Edwin and Joe were terrific and will be wonderful PT's hopefully with the business. again everyone exudes professionalism, intelligence, approachability and poise. Bravo!
2011-08-01
Brendan Vint
2011-06-24
IsraelVery Kind, professional.
2011-06-24
IsraelAttentive and responsive to my needs. Engaging at all times.
2011-06-24
Donna and IsraelVery helpful, attentive and pleasant.
2011-06-15
Raj and NigelRaj and Nigel were the most helpful professional and friendly.
2011-06-15
Never had to wait.
2011-06-15
RajRaj is a personable, knowledgeable and always on point person.
2011-06-15
RajRaj provided extremely outstanding support and service with a smile.
2011-06-15
Never had to wait before going to the treatment area.
2011-06-15
RajRaj is the man!
2011-06-15
Raj and NigelExtremely helpful and attentive. Both help make the entire PT experience that much more enjoyable. Ice massages always included great conversation.
2011-06-15
Catherine. Very friendly.
2011-06-15
Raj was great.
2011-06-15
Raj Rocks!
2011-06-15
Raj and NigelExcellent!
2011-06-14
EdwinGenerally good experiences.
2011-06-14
MultipleThe treatment environment is warm and friendly, it felt great to come in and work.
2011-06-14
Bobby
2011-06-14
Several aides helped me.Each aide explained each exercise and was extremely helpful and courteous. Good team!
2011-06-14
Raj + NigelI felt very comfortable with everyone.
2011-06-14
Raj
Q3. Your Physical Therapist
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Comment (describe good or bad experiences)
138 responses (click to view)
2012-05-18
Laura and I shared vacation stories, talking renting and moving and discussed good exercise habits.
2012-05-18
Fantastic experience. Brendan and Carly (NYU intern) both did an outstanding job. I recovered fully in a minimal amount of time and very much enjoyed my PT sessions.
2012-05-18
All the staff were incredibly personable and knowledgable, made me forget I was here for an injury. Came out of it with all my goals reached!
2012-05-18
I don't really need the small talk about personal life so Carisse wasn't deficient, we were just focused on the PT :)
2012-05-17
Kelly is not only skilled and knowledgeable- kelly has been indispensable to my overall well being. I am eternally grateful for everything she has done.
2012-05-16
Jared pushed me to the limit in order to repair my shoulder as quickly and safely as possible without causing further injury.
2012-05-16
Jared was excellent, he pushed me when I needed to be pushed but made it a pleasant and rewarding experience by explaining what I why I was doing each excercise and the outcomes I could expect.
2012-05-15
Dave is simply the best from all perspectives period
2012-05-14
Ray continued to give me challenging exercises as I progressed and became stronger. He always asked how I was feeling related to my injury and took that into consideration. Overall my experience with him was great.
2012-05-11
Brendan was awesome
2012-05-10
Laura is great to work with. She pays attention and provides directive feedback on my performance and is aware of my strengths and weaknesses.
2012-05-09
Karen is amazing, she really explained things well and worked with my running needs and provided excellent guidance for long term health in my running life! Thank you so much!
2012-05-09
I have had shoulder problems all my life and Carisse is the best physical therapist I have ever had!
2012-05-09
Carisse is a great therapist. She clearly explained what was wrong with my knee and ways to get it better.
2012-05-08
Only GOOD experiences. Karen was just amazing. There wasn't a moment when I felt unsure or uncomfortable with what she was having me do. And emotionally she soothed what worries I was having (ie about surgery and healing in general).
2012-05-04
Carisse was always willing to listen and figure out what my needs were. She is a true professional and a great asset to this establishment.
2012-05-02
Laura is the consummate professional. She was so knowledgeable about my pain and my injury. She explained things verbally and actually showed me a model of spine and intricately explained how my spine worked as it related to my injury.
2012-04-30
Karen was very pleasant, determined to improve my well being and make everything feel at ease.
2012-04-30
My experience has been altogether positive and the srervuce,treatment and advuce I have received have been excellent
2012-04-27
Excellent in every respect. Would request Raymond again if I need to return
2012-04-27
When I expressed concern with certain conditions, like tightness and swelling in the ankle, Ray explained it and took immediate stips to address them. Raymond was wonderful, perfect.
2012-04-26
It was a very good experience.
2012-04-25
Kelly rocks! I always looked forward to our Monday weekend catch up
2012-04-24
I LOVE JACKIE
2012-04-19
Laura was great and very helpful. pushed me to the limit. feel like I'm in the best shape of my life.
2012-04-19
No complaints at all.
2012-04-19
Casey was great--professional and smart!
2012-04-17
Casey totally opened my eyes to a total body workout, i learned how much my ankle pain was related to weaakness in my hips and abs and its making me a much more conscious runner. Casey is really patient and knowledgeable, friendly and concerned and excited about my life outside of running and pt. i would recommend her in a heartbeat.
2012-04-16
I had only great experiences. I would never go to another P.T. center.
2012-04-12
Laura is phenominal
2012-04-11
very professional and caring and to the point of finding my problem
2012-04-09
Question #3 only allows for one therapist to be named. I saw Kelly almost as frequently as David. Both are exceptional.
2012-04-05
Jared goes above and beyond always willing to help with anything
2012-04-04
I'm not sure 3 and 4 really apply. but Laura always did a great job of tailoring the PT to me... relating to basketball and soccer which was my main concern/
2012-04-02
Kelly was great from the moment I met her, I am very sad to leave! She explained everything fully and I enjoyed our conversations very much.
2012-03-29
Jared is very knowledgeable and he heled me tremendously
2012-03-28
perfect
2012-03-27
I have had three physical therapists at other locations and Jesse was by far the best. He listened to everything I said and had great recommendations. He also gave me explanations, which a lot of other physical therapist in the industry do not do.
2012-03-22
Kasey is an incredible PT - skilled, compassionate, always ready to come up with creative ways to address my back problems. Best of all, so much fun to chat with while doing exercises. I never felt like she was phoning it in - she takes her job seriously and it shows!
2012-03-22
Vitaly was great! He clearly explained my condition and its possible causes and clearly laid out the path we would have to take to get better. The level of treatment was perfect, Vitaly had clearly listened to my concerns and my goals for becoming active again.
2012-03-19
Jared was an outstanding PT. He was always professional and attentive and clearly knowledgable about all I had to do in my rehab.
2012-03-19
Corrie is supportive and knowledgable
2012-03-17
Ray was a professional who was patient in the beginning when I was truly injured. Ray will have a great future in the PT field. Should I ever injure myself again, I will see him.
2012-03-16
Brendan always seemed to be able to pick-out my weak points and was very consistant. I came in for two seperate injuries related to having children and especially my shoulder injury, which I have had for years finally seem to have been cured. I'm so happy. Thank you Brendan!!
2012-03-15
I was impress with the staffs compassion
2012-03-15
Ryan was awsome..already sent patients to him
2012-03-14
I was a patient of Ray for periods of five months and then three months this time around. He is as much a friend as he is a therapist.
2012-03-13
i love Ray
2012-03-08
Kelly took good care of me
2012-03-06
Jessie has stressed alignment, which is probably something I would have benefited from years ago.
2012-02-29
Jared is very knowledgeable. He always listen to what you have to say when needed. We did an extensive list of drills, both fitness and soccer related.
2012-02-28
i will always be thankful for the care and attention shown to me by carisse and laura during my recovery from post surgery on a broken tibia and fibula.
2012-02-28
Thanks!
2012-02-20
best6 pt experience i've ever had
2012-02-20
would like some acupuncture
2012-02-17
jared is very knowledgeable, informative, and understands my concern and is honest
2012-02-16
It has been the best experience. My Physical Therapist is very professional, skillful and knowledgeble in his field. I can recomment him to all my friends.
2012-02-09
All fine experiences.
2012-02-02
My experience overall was exceptionally positive, however once I noticed that the therapist did not wash their hands between treating another client and myself. While this would normally not have been a big deal, the client before me received a massage with their shirt off.
2012-01-25
she always asked how I feel, what was going on. She is absolutely great and very professional. I've met the best PT.
2012-01-24
He's a wonderful person and very good with people. He has very good communication skills and easy to talk to. He kept me at ease and made me feel better about my upcoming surgery. He knows what he's doing very well. He is knowledgable.
2012-01-18
I have had therapy on and off for other areas of my body and the last time I needed it I never went because I thought it would be a waste of time and money again. This was the BEST EXPERIENCE I have ever had--I improved and learned how to help myself with exercises in the future.
2012-01-17
It's hard to leave her.
2012-01-11
Jesse is fabulous. He is very knowledgeable and thorough and friendly as well. He made coming to PT a pleasure, and I improved immeasurably thanks to his hard work.
2012-01-06
I Love Kasey!!!!!! She is very smart and is very good at explaining things to me. She wasnt always easy on me but she knew I could do it and I loved that she challenged me. She listeneded to everyhting I had to tell her and was always patient and gentle.
2011-12-23
She's gentle yet firm in helping me. Very professional and very polite.
2011-12-22
Ray forgets this is aq professional environment at times and goofs around a little too much.
2011-12-22
Was able to deal with me on an emergency situation and seems to know what external matters would have effected that situation.
2011-12-21
Working with my physical therapist was an excellent experience, every session included atleast a 20 min hands on if not more. I admire my physical therapist's dedication to improving my condition and genuine care for her patient's well being.
2011-12-14
Extremely pleased with the level of professionalism and care
2011-12-13
Jesse is great!
2011-12-06
was very helpful and explained the excercieses and why they work and what they do
2011-12-06
Jared really tested me at PT. I was doing things that I had never tried before. I usually left pretty sore but I know it was for the better. Hes knowledge as and PT and a Personal Trainer were great both inside and out of the office. I am leaving with a better understanding of my initial injury and also leaving with new ways to keep up my strength and flexibility in the future
2011-12-06
Laura is very knowledgeable and was a pleasure to work with. She helped me tremendously
2011-12-06
Carisse really was wonderful. she spent so much time with me and always went above and beyond my expectations. Really I am leaving with a heavy heart I am going to miss her
2011-12-06
Brendan was very good at explaining what was going on with my shoulder and spent extra time making sure I understood why I was doing to exercises I was doing
2011-12-06
Ryan really helped me with my injury. Glad to say I am back to playing basketball painfree
2011-12-05
I was very satisfied with my therapist. Assisted me with my bowling. Studied my movements when i bowl. I would be happy to recommend her to my co-workers or friends
2011-11-30
Ray has been excellent--very knowledgeble, caring, attentive, upbeat and fun. He seems genuinely concerned about me and my well-being. He is also very patient and nice.
2011-11-30
The only reason I am stopping my visits is because my insurance is running out!
2011-11-12
Ray is great. Would recommend him to anyone.
2011-11-10
Sarah Tabia was an EXCELLENT physical therapist who was very sweet, empathetic and genuninely interested in both my condition and improvement. She was also interested in running itself which made our conversations very educational and enjoyable. I leave Spear Physical Therapy feeling AMAZING after just running the ING New York City Marathon. I really don't think I could have done it without Sarah's help.
2011-11-03
Sarah has been absolutely amazing, I can't praise her highly enough, and will certainly look to refer her and Spears whenever I can.
2011-11-01
Raymond did an excellent job of treating me. He increased the level of difficulty of exercises as appropriate and was very good at modifying the exercises early on when I was not strong enough to do them. He answered all of the questions I had about how I could care for my back and neck outside of PT and was able to recommend some very helpful tips.
2011-10-20
Excellent therapist and very pleasant person
2011-10-18
Ray was able to relate to where I was coming from and address all my concerns. He seemed to have a thorough knowledge of the injured area and could easily explain how the muscles interacted with each other and what was going wrong that was causing me pain.
2011-09-16
He clearly explained my injury to me and outlined my recovery process which helped me get a better idea of what I needed to do to get better and how long it would take.
2011-09-13
jesse was absolutley awesome. not only did he exibit in-depth knowledge on my condition, but he was also very understanding of my re-scheduling needs and work schedule. his prescribed excercises worked wonders! I can honestly say that before meeting with Jesse I thought I needed surgery....but not anymore! Jesse's enthusiasm and dedication to improving my condition gave me the strength to complete the rigorous program and work my way back into full health. thanks again jesse!
2011-09-13
Jesse always was pusing me and helping me regain confidense. Also, progressed well with exercises and always kept me challenged. It made me feel like I was always improving
2011-09-13
I really appreciate his helpfulness and friendliness.
2011-09-13
Brendan was very thorough in explaining exercises, what was being targeted and why it was important to my recovery. He was very positive and encouraging
2011-09-02
VERY knownledeable, always warm and friendly. Has an uncanny ability to instantaneously target the trigger points on my shoulder/arm.
2011-08-30
Ray is awesome! Always made me feel comfortable and I really felt like he knew what he was doing while making my appointments not only just business
2011-08-24
Ray is a terrific therapist. He also understands that surrounding muscles to the injury can cause discomfort and he works on them as well as contrasted to previous physical therapy that only wanted to deal with shoulder.
2011-08-23
I had an excellent experience wth Jesse
2011-08-22
Again I cannot say enough about the wonderful one on one treatmeat I have received here on both a personal and professional level. Thank you so much for making this road to recovery so much bettter.
2011-08-16
He helped me understand all the exercises and helped improve the strength of my leg.
2011-08-16
Great experience all around. Raymond really pushed me to the level I needed to get better. I improved a lot faster than I expected.
2011-08-16
I appreciate being shown a picture of the inner workings of an ankle to explain what had happened to mine.
2011-08-16
Most excellent experience.
2011-08-16
Ben is awesome and the results prove it so. Thanks, Ben!
2011-08-16
Ryan was excellent and very knowledgable with any questions and always very personable and friendly.
2011-08-16
Great PT! Very helpful and amazing!
2011-08-16
Have been in PT 4 times. This was the best yet!
2011-08-16
Caresse took her time and explained my injury and the therapy plan in detail.
2011-08-16
Jesse was excellentin his ability to see the details of how I was moving which directly affected my knee pain and how to correct it. Joe was excellent as an aide who followed Jesses's instructions and observed how I carried out exercises and corrected me when necessary
2011-08-11
Liked how my injury was kind of weird but still helped me out.
2011-08-11
Awesome therapist
2011-08-11
Laura was great
2011-08-02
I will HIGHLY reccomment Spear!
2011-08-02
Excellent service from beginning to end.
2011-08-02
I have extremely positive views of the care I recieved at SPEARS. Sad to say "good bye," but that is to be expected due to the outstanding services, not only by Ryan, but Raj, Brendan, and Carisse. Thanks and best wishes to all and thanks to Natassia for helping me with all my appointments, quickly and effectively!
2011-08-02
same as i stated above. a patient couldn't ask for more.
2011-08-01
Brendan was always on top of exactly where we left off after the last session and had a clear plan set for the day's treatment. This was over and above what I had come to expect from previous physical therapy sessions at other firms.
2011-06-24
Ray was kind and very professional. He explained my condition perfectly. He was also very social and humorous. Loved my first visit.
2011-06-24
My therapist was always supporting encouraging and patient with me.
2011-06-24
Jesse is a dedicated hard working Therapist who is interested in his patients.
2011-06-24
I was very impressed with Jackies competence, consideration and interest in my injury.
2011-06-15
Carisse Graham is the best therapist possible. She is really dedicated to her patients friendly and knowledgeable. She really helped me. I also felt that she had the willingness to do the best and more for me. The only thing I regret is to not have a one on one session every time I came. The setting at 44th Street does not allow private rooms and it is regrettable. Therefore Carisse was sometimes caring for several patients at the same time, and it is a lot to put on top of the therapist, even though she always completed her task in an outstanding manner.
2011-06-15
Brendan is a magician. he can diagnose my problem and take steps to fix pain in the shortest time and comfort for the long term. He is extremely knowledgeable and seems to always add to his already extensive repertoire.
2011-06-15
Great job as right hip pain went away. Sessions were good and informative.
2011-06-15
Ryan helped me through a challenging period in my life. He was very knowledgeable and guided me in a good and compassionate way. I am very grateful :)
2011-06-15
Best physical therapist I have ever been to and I have been to quite a few - actually feel a difference. actual progress... for once.
2011-06-15
I can't believe how effective my time at SPEAR has been. Thanks - Carisse and Brendan.
2011-06-15
Not enough room on this form to sing all the proper praises to Carisse for her professionalism, compassion, knowledge, gentle yet painful massages, her ability to explain my condition to a medically challenged patient like me. Truly feel like i am leaving a group of warm friends with Carisse at the helm. Thank you Carisse, Raj, Nigel, everyone at the front desk.
2011-06-15
Question 2 seems vague/irrelevant.
2011-06-15
All experiences were good.
2011-06-15
Ryan was great. Will recommend again.
2011-06-15
Ben rocks - A lot!
2011-06-15
Carisse was a pleasure to deal with and very knowledgeable, she made me feel of ease at all times. I felt very confident in her ability after the 1st session. She's the best!
2011-06-14
Melissa did a terrific job. she cured me. she always exuded confidence - I was very comfortable under her care. she is smart.
2011-06-14
Brendan was confident from the start that he would fully rehab me and did an excellent job. Great home exercises too. Loved the core work!
2011-06-14
I had an excellent experience with Brendan, my knowledge of how to strengthen to train for running increased greatly throughout the treatment.
2011-06-14
Ryan is the best!
2011-06-14
I definitely had a pleasant experience and would definitely recommend others and return as a patient.
2011-06-14
Ross went through the same therapy as I did, it showed his courtesy, knowledge, and motivation. I can't say enough good thinks about how he treated me. A++!
2011-06-14
If its possible to pull a good, positive experience out of an injury/surgery, Ben and Brendan did just that. Very conversational and knowledgeable with great attention to detail. Really good guys which makes it less like required phys therapy. Great instruction and support. Thanks! P.G.
2011-06-14
I am very impressed with all the therapists I saw.
Q4. Overall Assessment
I absolutely love the front desk staff starting with Nancy. Love her.
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Comment (describe good or bad experiences)
62 responses (click to view)
2012-05-17
thank you david for referring me to kelly!
2012-05-16
I looked forward to coming to PT every time.
2012-05-15
Spear is unique and attracts the best in the field
2012-05-11
Great experiences. Beautiful women all around.
2012-05-11
Highky recommend
2012-05-09
everyone was amazing and extremely nice. made the prcoess much easier
2012-05-09
You should uncover the windows!!!! Natural light is nice and you have SO MANY WINDOWS. Don't be affraid about seeing the "guts" of the building next to you or something like that. You still will get lots of benefits by having natural light, and that makes up for the uglyness outside.
2012-05-09
I enjoyed coming to Spear to get treated. I would recommend it to anyone who needs physical therapy.
2012-05-07
lydia ignored me last friday letting a male client go nbefore me eve though i was waiting for 5 mins.
2012-05-02
I was actually pleased to see so much surface cleaning and bottles of Purell around. Loved the Ocean Mist scent!
2012-04-30
Overall Spear struck me as an efficient setup fully equipped with modern facilities and an oustandinbgf team of Physical Therapists and a team of caring,diligent and conscientious people.
2012-04-27
sometimes the talk shows on TV are distracting and a little annoying. Just music would be preferable. But of course then everyone likes different kinds of music.
2012-04-27
It was a pleasure to come.
2012-04-27
Very satisfied with the quality of care and the faultless administration. Everyone was courteous, friendly and professional. I would highly recommend Spear to anyone.
2012-04-26
I would definately recommend SPEAR highly.
2012-04-24
:)
2012-04-19
All good experiences.
2012-04-16
I had only great experiences. I would never go to another P.T. center
2012-04-12
Again, this has bben a wonderful experience for me
2012-04-12
Handling of insurance company interface needs improvement.
2012-04-05
would highly recommend
2012-04-04
All positive! Nothing bad to say here!
2012-04-02
Thanks for getting me back to being healthy!
2012-03-28
not too often but sometimes changing room crowded.
2012-03-22
LOVE SPEAR
2012-03-22
Having gone to various PT places in the city, I can easily say that this is the best physical therapy experience in New York.
2012-03-19
Once the Workman's Compensation issue was resolved, I was completely happy with the staff and treatment I received.
2012-03-15
It was a good experience a friend recommend that I come not only because treatment is good but it fits my work schedule. I also like the use of the machines
2012-03-14
The office is right across the street from my apartment, so it couldn't be more convenient for me to get here. Everything in the office is adaquet, but there could be a modernization of some of the equipment. A larger space would also be helpful, as it sometimes gets crowded, but certainly space is limited.
2012-03-13
it fdelt like home
2012-03-08
My only negative comment is about the t-shirts. The design does not reflect the excellence of the staff. Old-fashioned graphics and color choice. Totally not reflective of the staff.I absolutely love the front desk staff starting with Nancy. Love her.
2012-03-06
Everyone is always pleasant and helpful.
2012-02-28
so glad i went with SPEAR!!
2012-02-17
ive never been to physical therapy before this so it was a good experience, learned a lot. my only comment is that i didnt realize pts work on multiple people at the same time during an appointment, its not a bad thing but it just means the hour long appt takes longer/
2012-01-18
I started at the 44th street office with Laura who was great but wanted the laser which is only available at 56th street. While I chose to cab it there and walk or take the subway home to 42nd and 11th- -- it would be great if you could have more than one laser. That was the only therapy that worked for me in the past so I searched it out.
2012-01-09
I will definitely come back should my IT band flare up again!
2011-12-21
I've gotten excellent care on every visit at Spear.
2011-12-13
Great experience overall.
2011-12-06
was a very good experience
2011-11-21
Twice when I was here, a patient here was on a cell phone and I wanted to ram it down their throat. It really pissed me off. I asked her to turn it off and she said it was important.
2011-11-10
I loved coming here. I visited twice a week for about six weeks and the courtesy of everyone was amazing. Every once in a while it seemed there may have been too many patients being seen at one time, but I never felt like a number which was really important to me. I am actually going to miss coming here.
2011-10-18
I had a great experience with SPEAR and would recommend it to any friend who suffered an injury and needed physical therapy, espeically if the location was convenient for them.
2011-09-16
It was all good
2011-09-13
i wouldn't even think about going anywhere other than SPEAR if I get injured again....the experience has been great and I'll reccomend SPEAR physical therapy to everyone I know.
2011-09-13
Great office Vibe. I had a substitute one day and didnt feel like I lost any of my training/therapy
2011-08-30
I will definitely recommend Spear to other people!
2011-08-16
My experience here was very nice and peaceful. It was always clean and the music being played calmed me down.
2011-08-16
Going from can't do one step down to doing 40 on my last visit.
2011-08-16
Great experience, definitely will recommend to someone.
2011-08-16
Great.
2011-08-11
great experience
2011-08-02
i feel the outstanding service Dan's management accumen, medical expertise and fine personal qualities. it would be an understatement to say how much i personally feel the success of my progress is due to his values and example he shows in everything he does.
2011-07-29
again i was very grateful to be with such a great group
2011-06-24
I could not have had a better experience.
2011-06-15
I WILL RECOMMEND SPEAR!
2011-06-15
No limitations Great job!
2011-06-15
Great experience overall.
2011-06-15
Ben was great to work with as well. Top-Notch team!
2011-06-15
Everyone is so friendly and seem so happy all the time. Great atmosphere. Excited and enjoy what they are doing - always smiling.
2011-06-15
Always put me in a good "Spear-It", as well.
2011-06-14
Very respectful atmosphere.
2011-06-14
If I ever have to go through P.T. again (I hope not) It will be here.
First Visit Survey Results
Q1. At which office did you have your first visit
56th St (338)
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28.3%
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44th St (220)
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18.4%
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84th St (634)
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53%
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Madison Ave (4)
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0.3%
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Q2. How quickly we scheduled your first visit?
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Poor (9)
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0.8%
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Fair (34)
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2.8%
|
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Good (120)
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10%
|
|
Very Good (294)
|
24.6%
|
|
Excellent (739)
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61.8%
|
Q3. Friendliness of the staff who greeted you and took care of you at your first visit?
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Poor (1)
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0.1%
|
|
Fair (2)
|
0.2%
|
|
Good (37)
|
3.1%
|
|
Very Good (187)
|
15.6%
|
|
Excellent (969)
|
81%
|
Q4. How well your physical therapist, clearly, explained your condition and future treatment plan?
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Poor (1)
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0.1%
|
|
Fair (7)
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0.6%
|
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Good (28)
|
2.3%
|
|
Very Good (199)
|
16.6%
|
|
Excellent (961)
|
80.4%
|
Q5. How well your insurance questions were answered?
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Poor (4)
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0.3%
|
|
Fair (24)
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2%
|
|
Good (141)
|
11.8%
|
|
Very Good (318)
|
26.6%
|
|
Excellent (709)
|
59.3%
|
Q6. How well your physical therapist explained your home exercise program?
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Poor (0)
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0%
|
|
Fair (6)
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0.5%
|
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Good (36)
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3%
|
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Very Good (236)
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19.7%
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Excellent (918)
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76.8%
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Q7. What was your first impression of SPEAR?
976 responses (click to view)
nice looking facility
clean
-Jordan
my
very knowledgeable
Very Warm Atmosphere
I came from another PT office, and so far I'm extremely satisfied with the treatment, as well as the initial evaluation.
976 responses (click to view)
2012-05-18
Really positive people and energy. I will now be able to approach therapy with a more positive attitude and not dread going to it.
2012-05-18
guest waiting lobby needs to be cleaned up
2012-05-18
I've used SPEAR before for another injury and have been really satisfied with the results so far. Thank you
2012-05-17
excellent
2012-05-17
great
2012-05-17
So far excellent
2012-05-17
great
2012-05-17
good
2012-05-16
Very thourough and educational
2012-05-16
Always a positive experience
2012-05-16
Good operation. Knowledgeable therapist.
2012-05-16
Very helpful and patient focused
2012-05-15
Very professional.
2012-05-15
poor. no one answered the phone. i eventually spoke to someone. they said they would email me forms. i didn't receive so i called; she said she didn't send the forms but would. i still didn't get them and she had the wrong email.
2012-05-15
Amazing...Been to two locations so far and everyone is SOOO nice.
2012-05-15
very nice set up with a friendly staff
2012-05-15
Friendly and welcoming.
2012-05-14
Professional and friendly!
2012-05-14
fine
2012-05-14
Excellent
2012-05-11
FAB
2012-05-11
very well kept
2012-05-11
impressive
2012-05-11
quite Good
2012-05-11
Very good.
2012-05-10
Very Good, Friendly, knowledgeable
2012-05-10
it was so small!
2012-05-10
sweet
2012-05-10
very organized and friendly
2012-05-10
i'm in the right place!
2012-05-10
I was treated very well and the staff is very helpfu,l.
2012-05-09
great.
2012-05-09
Very professional and affable
2012-05-09
Very nice office and friendly staff
2012-05-09
first day very frienly enviroment
2012-05-09
Very good
2012-05-08
Great, would recommend.
2012-05-08
Excellent
2012-05-08
Very professional - got me excited to get better
2012-05-08
excellent care
2012-05-08
great!
2012-05-08
very perfressional, friendly, and clean.
2012-05-08
professional
2012-05-08
well put together
2012-05-07
not as big as the last place i went
2012-05-07
was good
2012-05-07
very impress
2012-05-05
its okay
2012-05-05
cool
2012-05-04
excellent
2012-05-04
Great! Very helpful staff
2012-05-04
good
2012-05-03
Very clean and modern office space, friendly, well-trained, and informative staff.
2012-05-03
good
2012-05-03
very nice, pleasant and friendly environment,
2012-05-03
clean
2012-05-03
very comfortable
2012-05-03
Good
2012-05-03
very modern
2012-05-02
Very pleasant and helpful
2012-05-01
Very helpful.
2012-05-01
Very nice facility; very friendly and knowledgeable staff. I felt like I was in great hands.
2012-05-01
Very good.
2012-05-01
fair
2012-05-01
professional, warm and responsive
2012-05-01
This was 2nd visit. Very good impressions.
2012-04-30
Friendly, personable staff.
2012-04-30
exceed my expectations
2012-04-30
Great
2012-04-30
excellent accross the board
2012-04-27
Caring and very competent staff
2012-04-27
Great!
2012-04-27
All very good!
2012-04-26
LOVE IT! I am SO HAPPY I found you - especially after having some sub-par experiences elsewhere.
2012-04-26
friendly staff and knowledgeable.
2012-04-26
SPEAR is a friendly, professional and knowledgeable group. So far is my first visit so everyone seems to be very good!
2012-04-26
Top-notch, customer-friendly, thorough
2012-04-26
It is a nice place and I felt welcome to start my treatment.
2012-04-26
great
2012-04-25
efficient. i am not sure all of my insurance questions have been answered fully and accurately. i hope i do not get overcharged
2012-04-25
very friendlynice looking facility
clean
2012-04-25
Great and comfortable experience
2012-04-25
Excellent, very good, very friendly. -Jordan
2012-04-25
great
2012-04-25
It was good; I don't have anything to compare it to but it's nice.
2012-04-24
evry one is so welcoming.i felt very comfortable
2012-04-24
very good. good operation.
2012-04-24
Very positive - the facilities are clean and well maintained - alwaqys difficult to keep several patients going at the same time, but well done here.
2012-04-24
Not sure haven't anything to compare to.
2012-04-24
well done
2012-04-24
Very appreciative of the attentiveness and reception from the staff.
2012-04-24
Nice
2012-04-23
double excellent
2012-04-23
Very professional, clean and friendly
2012-04-23
very clean and professional. Just what, I was looking for!
2012-04-20
nice place
2012-04-20
good
2012-04-20
very professional, friendly, and efficient.
2012-04-19
Fantastic
2012-04-19
Very professional
2012-04-19
very good
2012-04-18
good
2012-04-18
Very profeional and friendly
2012-04-18
Professionalism, Clean
2012-04-18
Great- been here before
2012-04-18
The people at the Front were very Friendly and Helpful
2012-04-18
Excellent
2012-04-18
Couldn't be better
2012-04-18
very professional and friendly
2012-04-18
friendly and attentive
2012-04-18
very impressed
2012-04-18
Great facility with friendly, helpful people.
2012-04-18
clean, well organized, somewhere i can put my trust
2012-04-18
very clean and professional, also glad to see that it's not one therapist to multiple patients
2012-04-18
Good
2012-04-17
Great experience, everyone is very professional. Space is very tight
2012-04-16
excellent for everything
2012-04-16
its okay
2012-04-16
thank you
2012-04-16
wonderful staff
2012-04-16
very knowledgeable and friendly staff. looking forward to getting my foot fixed!
2012-04-16
Very friendly and thorough. Good, low-stress environment.
2012-04-16
really excellent. im impressed
2012-04-16
LOVED IT
2012-04-16
Pleased with the first visit. Looking forward to future sessions.
2012-04-13
very amazing
2012-04-13
great easy, and nice
2012-04-13
Very good. Pleasant staff.
2012-04-12
na
2012-04-12
very positive
2012-04-12
i like itt
2012-04-11
I liked it...I felt comfortable, clean.
2012-04-11
excellent
2012-04-11
very impressed. a very friendly staff.
2012-04-10
The staff is very knowledgeable and friendly
2012-04-10
Excellent, staff was welcoming, friendly and informative. Great first experience.
2012-04-10
my first impression of SPEAR was very good. All my questions were answered and I feel very comfortable working with Sarah
2012-04-10
Everyone was friendly and explained the exercises in laymans terms.
2012-04-09
fr5end3y staff
2012-04-09
What a great facility! i look forward to my next visit!
2012-04-09
it's really excellent
2012-04-09
Great! Thanks.
2012-04-09
knowledgable and friendly staff
2012-04-06
great
2012-04-06
really great! everyone so nice and knowledgable!
2012-04-06
Great. Very friendly accommodating staff
2012-04-05
Good first impression. Management and staff effectively and quickly resolved an insurance issue allowing me to proceed with treatment at SPEAR. Good customer service.
2012-04-05
Well organized andprofessional
2012-04-05
Everyone was very helpful and friendly, and I feel comfortable with my trreatment plan.
2012-04-04
Great! I really learned alot about my condition. The PT helped me to understand exactly what my muscles were doing in my body which I really appreciated.
2012-04-04
friendly/welcoming/professional
2012-04-04
very good
2012-04-04
A great start.
2012-04-04
it's great. It's like being home!
2012-04-03
It was wonderful
2012-04-03
Very good
2012-04-02
This was actually my second time using SPEAR and I cam back because of my prior success with Corie.
2012-04-02
good energy
2012-03-30
VERY VERY impressed. I thought Jacqueline was amazing. She gave me more insight into my problem and how to address daily living than any orthopedist, chiropractor or physical therapist that I've seen in the last two months.
2012-03-30
Clean friendly and professional
2012-03-30
nice
2012-03-30
Very professional and knowledgeable
2012-03-29
very clean, professional, friendly, felt comfortable, employees are knowlegeable
2012-03-29
friendly
2012-03-29
i had a very good experience.
2012-03-29
great
2012-03-29
great
2012-03-28
friendly efficient - pleaant staff
2012-03-28
Very professional -- they know their stuff.
2012-03-28
Can't wait for my next appointment and get my issue solved
2012-03-28
I find SPEAR delightful.
2012-03-28
positive
2012-03-28
Very helpful
2012-03-27
very organized and professional atmosphere.
2012-03-27
very good! SPEAR is a well-oiled machine!
2012-03-27
Great.
2012-03-27
very clean, well organized, recommend friends.
2012-03-27
Well organized and very helpful.
2012-03-27
Excellent and professional. Good staff on hand. Receptionist was extremely helpful and made me feel at ease
2012-03-26
im back : )
2012-03-26
it was great
2012-03-26
pretty cool
2012-03-24
five stars
2012-03-23
Both Nancy and Karen were so helpful, and wonderful at explaining everything. Thank you!
2012-03-23
Very positive. Welcoming front desk staff. Therapist was good at explaining treatment and was very positive.
2012-03-23
Good.
2012-03-22
Great people... thorough...good energy. Noelle worked with me and was really sharp- she did many tests and cross-referenced the data she found in each one to come up with a diagnosis that she comfirmed through multiple assessments. She was ver ygood at recognizing when an exercise was too easy or hard and modified the degree of challenge right away.
2012-03-22
Very good, friendly and pleasant
2012-03-22
ok.
2012-03-22
professional and friendly
2012-03-22
amazing, my first PT experience ever. everyone made me feel so comfortable and explained everything.
2012-03-22
Great customer service, clean, professional environment.
2012-03-22
Very good, as last time.
2012-03-22
very good
2012-03-21
excelent
2012-03-21
Very professional
2012-03-21
a little busy but everyone was super nice
2012-03-21
Very Professional
2012-03-20
Great service and professionalism
2012-03-20
Excellent, very friendly!
2012-03-20
Prompt, professional, nice space, and pleasant front staff.
2012-03-20
Very Good.
2012-03-20
friendly
2012-03-20
very positive. extensive knowledge. friendly. accesible
2012-03-20
okay
2012-03-19
very professional and nice. great service
2012-03-19
looks very professional and friendly. very modern and up to date.
2012-03-19
nice clean place, proffesional attitudes, friendly and helpful therapist
2012-03-19
very professional and courteous staff
2012-03-19
excellent
2012-03-17
fine
2012-03-16
it's my second round of PT with SPEAR (after a couple of years) - I like SPEAR's atmosphere and professional staff
2012-03-16
Very good
2012-03-16
Clean, Nice, Friendly yet Professional
2012-03-15
professional,friendly, had my goals in mind.
2012-03-15
Very positive. Nice facility, friendly staff, capable and positive therapist.
2012-03-15
very clean & person.
2012-03-15
I have to be honest it has a gym smell. I could smell it from down the hallway when I first got off the elevator.I was surprised how small it was. It seemed like a happy environment with very personal staff.
2012-03-15
was very fine.
2012-03-15
Very professional.
2012-03-15
i feel welcome
2012-03-15
Raymond was great. I wasn't left with any questions after my first PT visit as to what I could and couldn't do.
2012-03-15
such a great place.
2012-03-14
Good. Office is clean and the staff is very freidnly and helpful.
2012-03-14
good
2012-03-14
My first impression was like Wow nice, clean and friendly place
2012-03-13
excellent: warm atmophere:upportive and compaionate staff
2012-03-13
Very good
2012-03-13
Clean, professional but the facilities are a bit cramped.
2012-03-12
cleanliness and friendliness
2012-03-12
Very comprehensive assesment
2012-03-12
nice kinda cozy but professional
2012-03-09
Very professional
2012-03-09
Hot
2012-03-09
clean friendly
2012-03-09
good!!
2012-03-09
I loved it! I will be back for sure.
2012-03-08
Same as before- excellent -that's why I'm back
2012-03-08
Very good. Convenient.
2012-03-08
good
2012-03-08
Friendly, efficient, clean.
2012-03-08
Nice office, great staff
2012-03-08
very good
2012-03-08
Therapist was very knowledgeable.
2012-03-08
nice
2012-03-08
go
2012-03-07
My first impression was fantastic, I greeted amazingly. The doctors took me in right away, the facility was peaceful adn quite. Great overall expericence
2012-03-07
very good and helpful
2012-03-07
nice...smaller than i htought
2012-03-07
Professional
2012-03-07
hi tech, professonal
2012-03-07
I was very impressed
2012-03-07
very impressed professional.
2012-03-07
Everybody waas great., I FELT COMFORTABLE.
2012-03-07
professional, friendly, personal
2012-03-07
Great, felt I was getting the right treatment
2012-03-07
very good. Quick assesment to the problems, and stretched muscles I've definetly been ignoring.
2012-03-07
It was a very nice facility
2012-03-07
great and friendly
2012-03-06
I'm very favorably impressed
2012-03-06
love it
2012-03-06
Very good
2012-03-06
I was very impressed.
2012-03-06
very pleased. thank you
2012-03-06
Friendly, knowledgeable staff. Clean environment. Vrey happy with first visit.
2012-03-06
friendly
2012-03-05
efficient,professional, organized
2012-03-05
IT WAS A GREAT ENVIRONMENT. VERY RELAXING
2012-03-05
Friendly and professional
2012-03-02
professional, clean, well run
2012-03-02
Appreciated friendliness of staff and trainer.
2012-03-02
well done
2012-03-02
Good operation, knowledgeable staff and my condition and recovery plan were explained thoroughly.
2012-03-02
fine
2012-03-01
EXCELLENT
2012-03-01
Good first visit and a lot of information
2012-03-01
loved
2012-03-01
professional&excellant service
2012-02-29
excellent so far
2012-02-29
Excellent very patient therapist ... little confusion at reception.
2012-02-29
Very impressed with the physical layout and everything.
2012-02-29
Very nice, good staff, good equipment, knowledgable.
2012-02-29
I was impressed with the professionalism andfriendliness of the staff.
2012-02-28
very professional and knowledgeable
2012-02-28
Very professional and courteous
2012-02-28
Nice looking place
2012-02-28
Great first impression after the appointment. The office was a little smaller than I expected but it doesn't seem like it is an issue after the appt. Friendly and helpful
2012-02-28
Completely profession and friendly. I feel confident I will get better as a result of the excellent care and instrctions I was given.
2012-02-28
Very comfortable. Very excellent will be back.
2012-02-28
Welcoming.
2012-02-28
Great!
2012-02-28
Everyone was helpful and very knowledgable of what my next steps were.
2012-02-28
Small and close environment. Makes you feel comfortable.
2012-02-28
Nice facility, friendly staff, attentive therapist.
2012-02-27
friedly, professional, offering tailored exercises towards your needs and goals. knowledgeable staff.
2012-02-25
good
2012-02-24
i am satisfiedmy
2012-02-24
pretty good
2012-02-23
very friendly. and nice facility.
2012-02-23
Very professional
2012-02-23
Very professional and friendly!
2012-02-22
professional but down to earth staff (I LOVE THIS) and thorough
2012-02-22
convenient. first time visit, nothing special. Looking forward to second session.
2012-02-22
very friendly and helpful. stated goals which i liked
2012-02-22
That they are a professional outfit! The facility is amazing, and clean , and just what I was hoping it might be. My doctor is knowledgeable and very easy to interact with. Dr. Jesse DuPont, is just so easy to listen to. He explains everything. So that I can understand what is for what, and why.
2012-02-21
good
2012-02-21
I liked it
2012-02-21
This is my first time at this location. In the future, I prefer the gym-like atmosphere of the other location...but Vitaly is great!
2012-02-21
clean and professional
2012-02-20
Great! Very friendly! Very "runner friendly" and understanding of running injuries.
2012-02-20
great
2012-02-20
nice
2012-02-20
good
2012-02-20
This was my second experiece with Spear and it was very positive.
2012-02-18
clean and nice
2012-02-18
professional competent very pleased with my experience
2012-02-16
the front desk was very pleasent.
2012-02-16
It was good
2012-02-16
I was very impressed with the whole experience so far.
2012-02-16
Very friendly people - welcoming environment
2012-02-16
excellent
2012-02-15
Clean and comfortable.
2012-02-15
Very polished + professional staff; up-to-date facilties
2012-02-15
Welcoming
2012-02-15
Everything was great
2012-02-15
Very warm, organized, professional, very good vibe.
2012-02-15
Phenomenal therapist, very professional and friendly and terrific facility
2012-02-14
very nice
2012-02-11
Professional, clean, friendly, knowledgeable, modern facility
2012-02-10
Clean, efficient, helping
2012-02-10
excellent
2012-02-09
It a positive experience. I nee to work on my exercises to relieve the pain
2012-02-09
How friendly everyone were and I felt welcomed.
2012-02-09
professional place
2012-02-08
good. my theraspist didnt offer much info. i had to ask a lot of questions, but she answered them all.
2012-02-08
people oriented
2012-02-08
Spear has an excellent PT! i feel safe and confident about the future
2012-02-07
friendly and anbitious to help
2012-02-07
fine
2012-02-06
I've been here before. :)
2012-02-06
Very friendly
2012-02-06
excellent! I am so glad I came here, it was exactly what I needed and wanted! thank you so much!
2012-02-06
nice people, helpful, knowledgeable, friendly, thorough
2012-02-06
nice
2012-02-06
pretty cool
2012-02-04
great
2012-02-04
Very good.
2012-02-03
Very friendly and clean. A place where I can trust that my physical well-being will be taken care of in the long-run.
2012-02-03
great
2012-02-03
good
2012-02-02
Very good.
2012-02-02
very friendly and professional
2012-02-02
great
2012-02-02
People are very nice, professional and helpful.
2012-02-02
thought i was in a gym
2012-02-02
Excellent
2012-02-01
pretty good!
2012-02-01
professional and friendly
2012-02-01
excellent
2012-01-31
no air
2012-01-31
Everyone was so nice. Jaclyn was very helpful with her explantaion with what was wrong with my ankle. She also made me feel very comfortable.
2012-01-31
A team that is professional, friendly, and focused
2012-01-31
YES!!
2012-01-31
its what i remember from last time
2012-01-31
lovely
2012-01-30
Great!
2012-01-30
Great.
2012-01-30
Nice environment for patients.
2012-01-30
excellent
2012-01-30
can't wait to get started
2012-01-28
very welcoming
2012-01-27
very positive first impression, lookin forward to coming back
2012-01-27
Great
2012-01-27
loved it
2012-01-27
great!
2012-01-26
very good location and profession staff
2012-01-26
Professional and convenient. Friendly staff.
2012-01-26
Professional. Well-run. Nice facility. Nice people. Very positive.
2012-01-26
Lot's of activity and personal attention which was great to see.
2012-01-26
Great experience with extremely friendly and helpful staff members.
2012-01-26
A place I would recommend to all who are in need !!
2012-01-26
I'm enamored with it.
2012-01-26
good
2012-01-25
Very professional.
2012-01-25
I think i will get very good care here. I am confiden I will heal well.
2012-01-25
Very professional and friendly staff. Great facility that's clean and comfortable. Feels very welcoming.
2012-01-25
Clean environment, friendly staff and your questions are answered in a timely fashion. Cancelling/rescheduling - they try their best to be very accommodating.
2012-01-25
very good
2012-01-24
Very professional. Very organized. Very clean.
2012-01-24
great
2012-01-24
very nice and concise in explaining problem and program
2012-01-24
Friendly and caring
2012-01-24
Very impressed. Better than 56th street.
2012-01-24
Excellent.
2012-01-21
Great operation that will really get to the root of problem
2012-01-20
Wonderful!
2012-01-19
excellent
2012-01-19
It exceeded my expectations. Hope my first impression will not change as I progress through the therapy.
2012-01-19
professional, efficient for a business customer.
2012-01-19
great
2012-01-18
Very friendly therapist. Dave was very good. Thanks!
2012-01-18
very good, I feel comfortable with the staff and the facility
2012-01-17
super busy
2012-01-17
It was a great experience!
2012-01-17
old building facilities
2012-01-16
Brand new
2012-01-16
Nice and comfortable feeting
2012-01-16
good
2012-01-16
very lovely
2012-01-16
Very professional, fun group of people
2012-01-16
Friendly, supportive atmosphere, focused on the issues being presented.
2012-01-14
excellent
2012-01-14
good
2012-01-13
I love it. It was nice and modern.
2012-01-13
It was good.
2012-01-13
It was good.
2012-01-13
excellent
2012-01-12
clean environment. friendly staff. knowledgable therapist.
2012-01-12
It seems like a good place with people who know what they're doing.
2012-01-12
Great. Charlie Goodwin sent me here and he's my hero.
2012-01-12
very good
2012-01-11
Very good
2012-01-11
wonderful, would highly recommend to others
2012-01-11
It was great, been here before and needed PT so came back!
2012-01-11
Very positive seems clean and organized.
2012-01-10
Excellent
2012-01-10
very good
2012-01-10
Optimistic and excieted to start therapy
2012-01-09
very friendly and professional
2012-01-09
two thumbs down
2012-01-09
Very professional office & great staff members.
2012-01-09
okay
2012-01-09
My first imperssion was great.
2012-01-09
fantastic
2012-01-09
nice
2012-01-09
Professional
2012-01-09
Well organized, caring, friendly
2012-01-07
A++
2012-01-06
Very professional.
2012-01-06
Very good.
2012-01-06
I get back aches from time to time, but my back went out playing basketball last week and just didn't get any better. Today, after only my first visit, I finally feel like I'm OK. I can't wait to come back for continued therapy!
2012-01-06
busy
2012-01-05
Good. However, on my first visit, I was charged a co-payment of $50 when my insurance card clearly stated it was $25. On my second visit, this was nicely addressed.
2012-01-05
awsome!!
2012-01-05
Very warm atmosphere! Very helpful staff! Thank you! Sarah is awesome instructor!
2012-01-05
This is my first time in physical therapy. As a general impression, this place is very good.
2012-01-05
good
2012-01-04
I would definitely come back here.
2012-01-04
excellent
2012-01-04
I've been coming to Spear for about 9 years and each time I try a new therapist (which is not often) and i always come back!
2012-01-04
very good, looking forward to working heree
2012-01-04
People are nice, not easy to get am visits. I work and early am is by far the best for me.
2012-01-03
It is a clean facility with moderately up-to-date equipment. Spacious for the location. Nice proximity to orthopedic doctor's office.
2011-12-30
Good
2011-12-30
very neat
2011-12-30
ray is great
2011-12-30
Love the TV
2011-12-29
its look like a gym lol.
2011-12-29
no complaints
2011-12-28
great
2011-12-28
happy to be here
2011-12-28
awesome
2011-12-28
Was faithful that my condition would be taken care of.
2011-12-27
warm and nice
2011-12-23
i love it hear
2011-12-23
Very professional and attentive. Staff definitely cares.
2011-12-23
very posiyivevery knowledgeable
2011-12-22
Over all excellent.
2011-12-22
loved it and definitely coming back
2011-12-22
Very pleasant and professional.
2011-12-22
excellent
2011-12-22
The staff was capable, competent,caring and compassionate. I feel that I found the right place.
2011-12-21
good facility with nce people
2011-12-21
Very happy with it
2011-12-21
Very professional and friendly staff
2011-12-21
you are doing a really good job
2011-12-20
efficient
2011-12-20
Professional, established.
2011-12-20
Everyone has been great.....I have been coming for years, but that is no reflection on the care, its just different areas of my body have been impacted and you're all taking great care of me.
2011-12-19
very helpful
2011-12-19
SLIGHT ISSUE WITH THE CHECK-IN BUT OVERALL PLEASED WITH THE STAFF AND FACILITY.
2011-12-16
Very professional.
2011-12-15
great, thank you
2011-12-15
It is clean and professional looking. It is a very comfortable place to come to. I love the counter when you first walk in.
2011-12-14
Clean, staff is professional and friendly
2011-12-14
very good, friendly, accomodating staff
2011-12-14
V ery friendly. Very satisfied.
2011-12-14
very favorable first impression
2011-12-14
Great
2011-12-14
Excellent
2011-12-14
Very good.nice staff
2011-12-14
So far, no complaints, all seem very thorough and professional.
2011-12-13
Excellent
2011-12-10
amazing
2011-12-09
Excellent - staff is very friendly and approachable
2011-12-09
very warm staff, friendly, and knowledgable
2011-12-09
great
2011-12-09
very knowledgable. very good
2011-12-08
Friendly service, professional
2011-12-08
very good
2011-12-08
confused in waiting area
2011-12-08
Very good, competent
2011-12-07
Small reception room but amazing workers
2011-12-07
i liked it, felt comfortable and the facility is clean- very important
2011-12-07
Great overall.
2011-12-06
very good
2011-12-06
State of the art
2011-12-06
very nice staff
2011-12-06
Friendly
2011-12-06
nice
2011-12-06
Very clean...kind of small
2011-12-06
everyone was so nice
2011-12-06
very lively place
2011-12-06
Front desk spent lots of time explaining my insurance which was confusing but they made me feel better
2011-12-06
Clean, friendly place
2011-12-06
friendly staff
2011-12-06
nice place
2011-12-06
everyone was very nice and introduced themselves
2011-12-06
Very friendly staff. Young energetic group
2011-12-06
Excellent
2011-12-05
They got me in the same day I called in. Very friendly
2011-12-05
scheduling was very easy, they got me in right away. Staff was very friendly and all introduced themselves to me
2011-12-05
Great! had some questions with my insurance and the front dest called the company to straighten everything out for me. First time a front desk ever did that for me. Very impressed!
2011-12-05
All the patients really looked liked they enjoyed being at physical therapy
2011-12-05
Friendly staff. Was a little crowded
2011-12-05
Clean, friendly enviornment
2011-12-05
Very Friendly staff and everyone was so helpful
2011-12-05
Friendly, clean, busy. Very Nice therapist
2011-12-05
Terrific, relaxed, professional
2011-12-05
Small Facility, but clean. Jared is a good PT
2011-12-05
Very well run
2011-12-05
Friendly
2011-12-05
Great! Everyone was very friendly and Jared explained everything very well
2011-12-05
It's nice and neat and clean.
2011-12-05
Fantastic
2011-12-05
This is my second time coming.
2011-12-05
Very impressive and high-tech.
2011-12-02
excellent, professional, clean
2011-12-02
Far exceeded my expectations!!
2011-12-02
great - look forward to more sessions
2011-12-02
beyond excellent
2011-12-02
very good friendly staff
2011-12-02
Very good.
2011-12-01
Love it
2011-12-01
Clean. Euphoric. Relief.
2011-12-01
Extremely attentive
2011-11-30
Clean and spacious. Very nice.
2011-11-30
my second time using SPEAR for PT. If I didn't like it I wouldn't have comeback. Staff is great -- on a personal and professsional level.
2011-11-30
great!
2011-11-29
great!
2011-11-29
Clean, friendly, professional, healing, comfortqble, compassionate
2011-11-29
great
2011-11-28
wonderful
2011-11-28
pretty good
2011-11-28
Great.
2011-11-23
very good
2011-11-22
PT is hot
2011-11-22
MODERN AND ADVANCED
2011-11-21
great
2011-11-21
great
2011-11-21
Great
2011-11-21
Very professional and clean.
2011-11-19
Great Place
2011-11-19
Like therapist a lot, explained all well.
2011-11-18
It was well organized and they all the staff were very attentive to all the patients.
2011-11-18
Great
2011-11-18
fair
2011-11-18
Very impressed with the cleanliness. It is just a beautiful facility. I have been to other facilities and no where compared to this place.
2011-11-17
It was very nice here.
2011-11-17
I like it its great
2011-11-17
I'm back again.
2011-11-16
good so far ....awesome if you cure me.
2011-11-16
Very positive - attentive PT session, friendly reception, and team helped work through insurance questions
2011-11-16
Its very good here. I'm a returning patient.
2011-11-16
very good
2011-11-15
just fine. I have nothing to compare it to. As long as it helps.
2011-11-15
good
2011-11-15
very professional and helpful
2011-11-14
This will work out perfectly
2011-11-11
Friendly and organized.
2011-11-11
Very professional.
2011-11-11
Beautiful facility
2011-11-11
Good, will return
2011-11-10
Excellent knowledgeable staff. Very qualified
2011-11-10
very positive
2011-11-09
Approachable and helpful. Everyone went out of their way to accomodate me and make me feel comfortable.
2011-11-09
Extremely pleasant.
2011-11-09
Very professional and friendly. I would definitely recommend them to family and friends. This is my first experience with PT. It was a very good first impression.
2011-11-09
very postive
2011-11-09
great!
2011-11-09
Very friendly. Answered all my questions. Felt confident in the staff.
2011-11-08
It was fast and efficient.
2011-11-08
Everyone said hi to me and introduced themselves :-)
2011-11-08
front desk girls were great. Very Friendly and answered all my questions
2011-11-08
Staff was very friendly
2011-11-08
Lively Place
2011-11-08
The entire staff was very helpful
2011-11-08
Fun, Energetic Staff
2011-11-08
Very Clean, Friendly Enviornment
2011-11-08
friendly and positive
2011-11-08
great...positive
2011-11-08
very knowledgeable
2011-11-08
friendly
2011-11-08
excellent and friendly
2011-11-08
Great. Very professional yet warm atmosphere. Clean facilities. Excellent first impression.
2011-11-08
i was impressed, great treatment
2011-11-07
friendly!
2011-11-07
Professional
2011-11-07
good
2011-11-04
Very nice.
2011-11-04
Friendly from the phone to personal conversation.
2011-11-04
Very clean
2011-11-03
excellent. Very professional and very friendly staff.
2011-11-03
good
2011-11-02
I had a first impression months ago.
2011-11-02
Top notch! Everyone is incredibly nice and Sarah does an excellent job of explaining everything and helping me understand my goals and how to get there.
2011-11-01
Calm! Made me feel like I wasn't going to physical therapy. :) It has high compliments from David H Taylor. I did not feel embarrassed for having procrastinated starting, and am excited to start this.
2011-10-31
okay
2011-10-31
Nice and clean.
2011-10-31
Nice place.
2011-10-28
It is clean here and very intimate.
2011-10-27
Wonderful facility, very knowledgeable and helpful staff.
2011-10-27
its was very well
2011-10-26
convenient, personable
2011-10-26
Great
2011-10-26
It seems very nice. It is great.
2011-10-26
Great. This is my second time coming. I am so pleased with everything. I have received more than expected.
2011-10-26
Very organized and user friendly
2011-10-26
organized. has a new feel/still being established. drs younger.
2011-10-25
Very high-tech. A lot of machines. I went to another oone previously and it was not that impressive.
2011-10-25
Lovely.
2011-10-25
Good, clean enviornment. Friendly
2011-10-24
so far so good.recommended massage therapy that my insurance would cover, which was appreciated.
2011-10-24
Nice and clean.
2011-10-24
Excellent.
2011-10-22
i love it
2011-10-21
Very good.
2011-10-21
very good.
2011-10-21
Very nice.
2011-10-20
Excellent.
2011-10-20
Professional. Friendly. Clean. A place I am very comfortable to come to for PT.
2011-10-20
very good
2011-10-20
Excellent and friendly staff.
2011-10-19
Very Positive and clean. Comforable environment.
2011-10-19
Excellent. Right next to the doctors.
2011-10-19
very good
2011-10-19
i Like it.
2011-10-19
felt like visiting a group of family members
2011-10-18
knowledgeable
2011-10-18
Nothing
2011-10-18
Excellent :)
2011-10-17
clean and personable
2011-10-17
very good!
2011-10-17
all a's
2011-10-14
good
2011-10-14
everyone is great
2011-10-14
wonderful
2011-10-13
I liked it.
2011-10-13
Warm friendly staf.very knowledgalable and quickly determined treatment program. felt like i was in very experienced hands
2011-10-13
Excellent.
2011-10-12
I really enjoyed my first session, and I am looking forward to my next one.
2011-09-17
competent, caring, accommodating
2011-09-16
Very kind and helpful staff
2011-09-16
great
2011-09-15
I was impressed with the assessment of my condition. The therapist was clearly knowledgeable. I was uncomfortable with asking to come in and learning I had to see a different therapist and that not being "the best" thing to do.
2011-09-15
Well organized, friendly and very accomadating
2011-09-15
its a fantastic facility and I excited to get better!
2011-09-15
loved it
2011-09-15
An inviting, attentive, and professional experience. I felt like Sarah was really working to understand my personal needs and to design the fastest and most efficient program for my recovery.
2011-09-15
very clean. and it looks like a club when you walk in lol
2011-09-15
friendly staff
2011-09-14
Excellent facilities and staff - just unsure what exactly caused my conditions (elbow & wrist pain). Will certainly be back if my doctor agrees PT will help.
2011-09-14
Professional
2011-09-14
excellent
2011-09-14
Efficient
2011-09-13
nice
2011-09-13
Nice. It was clean. People are polite.
2011-09-13
very nice setting. very modern
2011-09-13
Fantastic! Thanks!
2011-09-13
Great! Comfortable and not crowded
2011-09-13
cleanliness, professional staff knowledgeable about treatments and exercises.Very Warm Atmosphere
2011-09-12
They are all friendly. They are all excellent people here.
2011-09-12
After initial scheduling problems, I am satisfied with my decision to come here.
2011-09-12
Very professional and thorough. Looking forward to having some real physycal terapy after a bad experience at another place.
2011-09-12
Good
2011-09-09
Great. Spear was highly recommended by my doctor and for good reason
2011-09-08
very professional and thorough!
2011-09-08
Very positive
2011-09-08
very good!
2011-09-08
very good everything is neat and clean. Easy going
2011-09-07
nice, clean pleasent atmosphere
2011-09-07
Very Professional, clean with good team work
2011-09-07
good
2011-09-06
excellent
2011-09-06
People are very friendly and atmosphere is very welcoming.
2011-09-02
Great.
2011-09-01
Surprised by how nice facilities were. Worth coming here.
2011-09-01
competent and friendly. efficient office.
2011-09-01
very good!!!
2011-09-01
Fantastic
2011-08-31
very professional - I am confident and impressed. Thank you.
2011-08-31
great place and excellent atention.
2011-08-31
great.
2011-08-31
excellent
2011-08-31
Very good.
2011-08-30
Good impressions
2011-08-30
Very lovely
2011-08-30
Friendly environment from staff attitude to treatment.
2011-08-30
very positive
2011-08-30
exremely professional, competent, friendly and effective.
2011-08-30
great
2011-08-30
very good
2011-08-30
so far so good
2011-08-29
Fantastic, as it was in 2004.
2011-08-26
it exceeded my expectations from what I seen on the internet
2011-08-25
THE BIGGEST PT i EVER BEEN IN. VERY PROFESSIONAL
2011-08-25
Looks very clean and very well designed
2011-08-25
Extremely well organized, I was seen right on time, Jaclyn was thorough and very friendly.
2011-08-25
Clean, Professional operation geared towards making a difference!!
2011-08-24
Very helpful, very friendly.
2011-08-24
comfortable, relaxed atmosphere
2011-08-24
friendly employees and very skilled
2011-08-24
Great experience. Everyone was very friendly and helpful.
2011-08-23
Overall very good. Clear, friendly, organised.
2011-08-23
very good
2011-08-23
fine
2011-08-23
overall very good.
2011-08-23
Well organized and hard working! My recovery was greatly aided by the care I recieved at SPEAR PT!
2011-08-23
Very good.
2011-08-23
unexpected -- novel, efficient - well-focused.
2011-08-22
Very good. Knowledgeable staff, good location/equipment. Lots of scheduling flexibility.
2011-08-22
i love it here. I'm very impress
2011-08-22
is this a gym or what!!
2011-08-22
very good
2011-08-20
they seem to know what they are doing.
2011-08-19
knowelegable, well organized & clean
2011-08-19
EXCELLENT!
2011-08-18
Not good. Called for an appointment and could only get an answering machine. after no returned call for two hours called again only to get the machine once more. out of personal curiosity i tried calling two other locations and my call went to an answeing machine. walked to the 84th street location in person to make my appt.
2011-08-18
Very Knolegeble, nowq what he is explaining to the pacient.
2011-08-18
Nice, knowledgable group of people!
2011-08-18
Very good
2011-08-18
it looks cool!
2011-08-17
Great place, very happy with my first experience.
2011-08-17
Very friendly and professional
2011-08-17
Nice, competent staff
2011-08-16
Very professional and very helpful from the front desk to the PT. I am very satisfied with my first experience here.
2011-08-16
Professional and courteous
2011-08-16
5 star treatment . I feel very comfortable.
2011-08-16
personal, supportive, professional and thorough
2011-08-16
very nice, efficient
2011-08-16
informed, personable, good attentivecontact
2011-08-16
I am very happy to be undergoing physical therapy here.
2011-08-16
I am impressed with the stafff and facilties and look forward to rehabbing here.
2011-08-16
Nice
2011-08-16
Very good.
2011-08-16
Thorough.
2011-08-16
Organized, clean, and well equipped.
2011-08-16
Very great.
2011-08-16
Caring - courteous.
2011-08-16
Amazing!
2011-08-16
Organized. Neat. Clean. Very professional.
2011-08-16
Nice friendly staff, clean environment.
2011-08-16
Very happy.
2011-08-16
Very organized, very clean and spacy.
2011-08-16
Fantastic.
2011-08-16
Excellent.
2011-08-16
Very good. Everyone was very kind and helpful.
2011-08-16
Interesting and professional, as well as educational. Excellent program.
2011-08-16
It's GREAT! Clean, friendly, and very professional with the patients.
2011-08-16
Great - I will definitely be back.
2011-08-16
Excellent!
2011-08-16
Very good.
2011-08-16
Very positive. Welcoming environment.
2011-08-16
splendid.
2011-08-16
Excellent - Very helpful staff.
2011-08-16
Very clean and pleasant.
2011-08-16
Carisse was great. Very thorough and helpful.
2011-08-16
Good.
2011-08-16
Very friendly, competent.
2011-08-16
Very professional. Much better than my last physical therapist.
2011-08-16
Clean, organized, and professional.
2011-08-16
Physical Therapist was very helpful (Ryan K)
2011-08-16
Amazing, awesome!
2011-08-16
Pretty chill, Nice place.
2011-08-16
Loved it. Ben is great at explaining how the body works.
2011-08-16
nice facility and very clean
2011-08-15
Wonderful; this is my first time ever receiving physical therapy and it was a great first time experience; would recommend them to friends and family.
2011-08-15
very professional, nice facilities
2011-08-15
Excellent
2011-08-15
Very professional, friendly and caring.
2011-08-15
great
2011-08-13
good!
2011-08-13
Professional, Fun, Informative
2011-08-13
its really nice, clean and i love the TV
2011-08-12
Satisified. thorough in all respects. looking forward to coming back and benefitting form the therapy.
2011-08-12
When I scheduled my first appointments I had some difficulty scheduling times that fit into my work schedule. From a therapy standpoint though, everyhing was great.
2011-08-12
provide a professional demeanor, and an attentive caring service.
2011-08-12
very good!!!!
2011-08-11
very good
2011-08-11
Clean, and very professional.
2011-08-11
Staff was very friendly and professional. Scheduled visits are thursday with doctor and therapist.
2011-08-11
Very Good
2011-08-11
Very nice, comfortable place, clean and friendly
2011-08-11
Professional, clean, great!
2011-08-11
Very friendly and informative.
2011-08-11
Fabulous
2011-08-11
excellent
2011-08-11
Very Professional
2011-08-11
great, friendly, percise, effective, humerous
2011-08-10
great place - relaxed/soothing atmosphere
2011-08-10
great !!
2011-08-10
Very good and helpful. Very much like Raymond and the staff in general.
2011-08-09
IT was great. Comfortable, friendly staff, very responsive, easy to work with, etc.
2011-08-09
i'm moving IN
2011-08-09
pretty cool, but a little surprise there were no showers
2011-08-08
Very good
2011-08-05
I chose SPEAR from www.yelp.com and I agree 100% with their opinion and recommendation -- as it said, from the front desk thru the rest of the staff -- very friendly and knowledgable. I came from another PT office, and so far I'm extremely satisfied with the treatment, as well as the initial evaluation.
2011-08-05
it was good and entertaining
2011-08-05
Peoplle are friendly and knowledgeable.
2011-08-04
It was really great! Everyone was so friendly and the facility is amazing! Raymond did a great job of explaining everything he was doing and how he was going to proceed with the rest of my treatment!
2011-08-04
Excellent. I feel comfortable.
2011-08-04
People are very good, crummy space though.
2011-08-04
Very professional, courteous and concerned about my well being.
2011-08-04
Very professional and friendly.
2011-08-04
Extremely positive ... better than expected!
2011-08-04
Very professional and friendly staff
2011-08-03
GREAT !!!!!!!!!!!!
2011-08-03
I am a repeat patient and specifically requested SPEAR when PT was prescribed to me.
2011-08-03
First rate in explaniation, clear, simple. Diagrams to follow up on. Cleainess of enviroment and great experience of staff in providing quality care.
2011-08-03
Well organized and explained the details of the findings very clearly.
2011-08-03
Very professional, very timely.
2011-08-03
great
2011-08-02
Very helpful and accomodating.
2011-08-01
the physical therapist was great! explained everything and was a pleasure. the staff is super friendly, but there was some confusion pre my visit. i was told paperwork would be emailed to me to save time but it was not and since i work a full time job and scheduled my appt for after work, and then someone called me to say i missed my appt which i had clearly scheduled for later in the day. it all worked out though!
2011-08-01
Professional, Clean, Up to Date Equipment, Comfortable Environment.
2011-07-29
Great!
2011-07-29
very professional and well manage
2011-07-29
very friendly
2011-07-29
very satisfied with dave's explanation and how kind he was in taking care of me
2011-07-29
Great staff and environment
2011-07-28
Great, the staff were very attentive to my needs.
2011-07-28
I thought that the visit was great. Vitaly was exceptionally patient and extremely helpful. I would highly recommend him, andthe office, to others
2011-07-27
very friendly ofice and staff
2011-07-27
Great staff and services
2011-07-26
Very positive. Friendly, knowledgeable staff.
2011-07-26
very pleased, everyone really pleasant
2011-07-26
very good
2011-07-26
need better a/c
2011-07-26
great
2011-07-25
very good, facility could be more roomy
2011-07-25
very happy to learn exercises
2011-07-25
Very positive
2011-07-21
I loved it here and look forward to additional visits!
2011-06-28
Great, friendly, great experience.
2011-06-28
Friendly, helpful and accommodating.
2011-06-28
Very helpful
2011-06-28
Very nice facility and informed staff.
2011-06-28
Very good.
2011-06-28
Great experience. Very accommodating.
2011-06-28
Very professional, and thorough
2011-06-28
Very Good.
2011-06-24
Good first impression.
2011-06-24
Very good overall, just keep appointment scheduled, 840 appointment taken @ 9AM.
2011-06-24
This was very good. I think my physical therapist is very good. He explained my condition very very well as well as my exercise also.
2011-06-24
Great!
2011-06-24
Everyone was very nice I will be back.
2011-06-24
Excellent. Staff was patient.
2011-06-24
GREAT!
2011-06-24
Excellent, new and clean. Very friendly and helpful staff.
2011-06-24
Professional staff and friendly.
2011-06-24
Very professional and friendly. so far i'm glad i chose this office.
2011-06-24
Professional and friendly.
2011-06-24
It was a good impression.
2011-06-24
Everyone was very nice and attentive.
2011-06-24
Great! Hope to be walking properly soon.
2011-06-24
First class.
2011-06-24
Excellent, very friendly staff.
2011-06-24
Very favorable.
2011-06-24
I was very happy to come here. both migdalia and Raymond were terrific with both the insurance forms and the actual physical therapy. Hope that continues and i get better soon.
2011-06-24
Nice professional clean modern atmosphere.
2011-06-24
Very helpful and nice.
2011-06-24
Very impressed. therapist had very good understanding of the pain and where it was coming from.
2011-06-24
Very professional, really gives me optimism that this can improve my pain / tightness.
2011-06-24
I was very happy with the way I was treated. Look forward to being without pain.
2011-06-24
Superb therapist. Very professional, competent, and friendly.
2011-06-24
Very informative; helpful. Nice. Clean facility.
2011-06-24
Fantastic!
2011-06-24
Great :) , definitely looking forward to coming back.
2011-06-24
Professional, knowledgeable, direct
2011-06-24
Clean, new equipment, inviting staff very open. Great experience! Raymond seems very knowledgeable/friendly/dedicated to making me feel better. everybody has been friendly this far.
2011-06-24
Great friendly staff. Clean and well organized.
2011-06-24
Very nice facility - very clean. Office staff explained everything well.
2011-06-24
Favorable, expectation was exceeded.
2011-06-24
Excellent.
2011-06-24
Honestly - Excellent!
2011-06-24
They were organized and ready to work.
2011-06-24
Great, really glad i'm here.
2011-06-24
LOVED IT!
2011-06-24
So far so good, Looking forward to future sessions.
2011-06-24
Very friendly, explains all exercise very well. Makes the exercise fun and cares.
2011-06-24
WONDERFUL! PLEASED!
2011-06-24
Very good.
2011-06-24
My first impression of SPEAR is that they have a good environment, with a friendly staff.
2011-06-24
I was told to come at 1:45 for a 2PM appt. i waited about 40 minutes before i saw someone (around 2:30).
2011-06-24
first time in was encouraging.
2011-06-24
Impressive
2011-06-24
Excellent.
2011-06-24
Awesome, it was very informative and i know it will help me a great deal.
2011-06-24
Clean, Top notch.
2011-06-24
Friendly and caring.
2011-06-24
Excellent patient services.
2011-06-24
Very clean. Everyone was professional and helpful.
2011-06-20
Very Professional.
2011-06-20
The staff was great!
2011-06-20
Mix up at waiting area. PT had PT appt but front desk thought she was waiting for MD.
2011-06-20
Professional and caring.
2011-06-20
Positive, easy to discuss and explore how to achieve optimum overal performance.
2011-06-20
People that really care. Very friendly.
2011-06-20
Favorable, Friendly, Considerate.
2011-06-20
I think SPEAR can be very helpful.
2011-06-20
Good
2011-06-17
Good
2011-06-17
VERY HAPPY WITH FIRST VISIT.
2011-06-17
I enjoyed my experience. Kasey made it comfortable with her clear and concise explanations of the exercises.
2011-06-17
Favorable.
2011-06-17
AWESOME! Melissa was GREAT!
2011-06-17
Excellent!
2011-06-17
Very professional - Excellent therapists - care is great!
2011-06-17
Very nice.
2011-06-17
Great! Friendly and informative.
2011-06-17
Very friendly and knowledgeable.
2011-06-17
It looks like a comfortable, welcoming, professional place for PT visits.
2011-06-17
Excellent. I've been to many PT offices before. Very impressed.
2011-06-15
Very competent/helpful!
2011-06-15
My impression was a a friendly, professional approach to physical therapy.
2011-06-15
Friendly, Helpful.
2011-06-15
Professional, Helpful - Ryan is Great!
2011-06-15
Excellent!
2011-06-15
Very professional and friendly.
2011-06-15
Good !
2011-06-15
Excellent.
2011-06-15
First Class, Absolutely a seller!
2011-06-15
Clear and competent. knowledgeable.
2011-06-15
Great on the first phone call. Only issue was getting a clear explanation of how my insurance was going to work. Ridiculous reams of paper work too. But everything was nice. Therapist is great and exemplifies trust and confidence.e
2011-06-14
Relativity well organized. PT was very well-informed, knowledgeable, and answered all questions.
2011-06-14
Thank You! Very very nice.
2011-06-14
Very professional.
2011-06-14
Everyone is very nice and it is kept very clean.
2011-06-14
Nice, courteous, professional and very friendly.
2011-06-14
Great
2011-06-14
Friendly, Clear, very professional.
2011-06-14
Very Good
2011-06-14
One of the better PT visits I've had.
2011-06-14
Great!
2011-06-14
Easy to make an appointment and future appointments. Therapist was friendly and informative. I think i will get the help I need for my knee here easily since everyone seemed very knowledgeable.
2011-06-14
I feel in very professional, good hands.
2011-06-14
Polite, dignified and friendly.
2011-06-14
Excellent. Confident in therapy.
2011-06-14
Nice facilities, friendly staff.
2011-06-14
Excellent session; Honorable professionalism.
2011-06-14
Very positive. Thank you.
2011-06-14
Great
2011-06-14
very good.
2011-06-14
Very professional. Impressive actually.
2011-06-14
Friendly, organized, knowledgeable !
2011-06-14
Excellent. Very professional
2011-06-14
EXCELLENT !!!
2011-06-14
So far I think its great. Spent time working with me and explaining everything. I didn't feel rushed.
2011-06-14
Good 1st meeting.
2011-06-14
Great first impression.
2011-06-14
Very good.
2011-06-14
Very thorough
2011-06-14
EXCELLENT!!
2011-06-14
Friendly, Patient.
2011-06-14
Very good. Helpful and friendly!
2011-06-14
Positive